Support
We’re here to help.
Questions about an EqUIAIlign app or service? Send us the details and we’ll help route the issue, understand what happened, and follow up with the next best step.
Help us understand what happened.
Including the right details up front helps us route your request and respond more clearly.
Response Time
Most requests receive a reply within 1–3 business days.
More complex issues may take longer, but we’ll follow up as soon as we can.
Contact Us
Send a message to the right place.
Use the form for product questions, bugs, account help, or AI response concerns. For business inquiries or other communication, you can also reach us at hello@equiailign.com.
FAQ
Common support questions
How do I report a bug?
Send a short note describing what broke, what you expected to happen, and anything that helps us reproduce it. Screenshots are welcome.
How do I request a feature?
Send your idea to support@equiailign.com. We use feedback to shape practical, human-centered product improvements.
How do I get help with my account?
Email support@equiailign.com with enough context for us to identify the account or product involved. Please avoid sending passwords or sensitive personal information.
How do I report an AI response concern?
Include the product, what the response said, and why it seemed incorrect, unclear, or concerning. Share only the context you’re comfortable including.